Booking  Terms

These Booking Terms apply to the business named above (under the ‘Booking with’ section of the Booking Confirmation and the ‘Provider Information’ in the confirmation email) our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.

Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a  reservation when We have confirmed Your reservation and received full payment of the total price quoted from You or in the event that we require a non-refundable deposit, when we have received full payment of the total value of the non-refundable deposit. Where a non-refundable deposit is paid, the balance will be paid by You to Us on  check-in.    You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.

Bookings must be paid for using an acceptable and valid credit or debit card.

When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation or amendment is necessary. Non-arrival for a booking will result in a charge equivalent to the total booking being applied.

Children

Well behaved children over the age of 10 year are welcome to stay at the Guest House.  We are sorry but we do not accept children under this age.

Prices

All published rates include VAT where applicable (and local taxes) at the current rate.

Rates are per room per night. If You have selected supplements they will be added to the total price of the Booking. Rates do not  include other costs you may choose to incur during Your stay (unless otherwise stated).

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

External purchases

No wines, spirit, beers or Food may be brought into the Guest House or grounds by Clients, their guests or representatives for consumption or sale on the premises without the express written consent of the Guest House Owners and for which a charge may be made by the Guest House.

Availability

In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, You will be offered alternate accommodation.

Arrival and departure

Check-in times are specified on your booking confirmation. Check-in times outside of those specified must be confirmed with Us prior to arrival. The Check-out time is also specified on your booking confirmation. You must provide us with a mobile telephone number so we can confirm with you the expected time of arrival on your arrival day and contact you in case of emergency.

Cancellations

If You have paid a Booking Deposit (always equivalent to the cost of one night’s accommodation or service) or the full amount of Your Booking:

If You cancel Your Booking within 7 days of the scheduled check-in time on the date of arrival as printed on your booking confirmation the full amount of your booking (or service) will be levied.

 

Amendments

To amend or Cancel Your Booking, call the business directly using the number contained within the booking confirmation. If you amend Your Booking within 7 days of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 7 days notice a charge equivalent to the cost of one night’s accommodation (or Service) will be levied.

Payment

The total amount payable to confirm the Booking is quoted above and will be charged to Your credit or debit card at the time of Booking.

All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

Conditions of stay

We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests, or damage to the property.

Breakages

Any breakages or damage may be charged to your credit/debit card

We are a strictly NO SMOKING establishment. Failure to adhere to this will result in you being asked to leave with immediate effect without refund of any remaining balance and a £75 charge being applied to your account to cover the costs of deep clean to your room.

 

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